a brighter future
brighter future  


Frequently asked questions

•  How much will it cost?

The cost of treatment sessions is lower than that recommended by the Australian Psychological Society. A $20 surcharge is applied for appointments commencing from 6pm onwards.

Rebates may be available from a private health fund (depending upon your fund and your health plan). Those people whose GP has written a GP Mental Health Care Plan and who have a referral from this GP may claim a Medicare rebate of around $125 for up to 10 individual sessions per calendar year.  If you have a Compulsory Third Party or an Income Protection claim, we may be able to bill the insurance company directly. Please contact us for further information.

•  What will happen in the first session?

We understand that talking to a new person about your difficulties and goals in life can provoke anxiety so we will try to put you at ease in our first appointment.   This appointment, which lasts approximately 60 minutes, involves a comprehensive assessment of your current life situation and the factors that have influenced the development of the difficulties for which you are seeking assistance.   It will also involve a discussion of your goals for treatment. The importance of a comprehensive assessment cannot be underemphasized: just as you would like your GP not to commence treatment without first asking you about the symptoms and your health history, so too it is appropriate for your psychologist to ask questions in order to gain an appropriate level of understanding.   The assessment assists in the formulation of the treatment plan which will be most helpful for you.

•  How many sessions will I require?

The number of sessions required depends on several factors, including the complexity, nature and duration of your difficulties.   Your goals for treatment and your level of participation in proposed tasks outside of sessions also influence required number of consultations.   Typically people require between 5 and 15 sessions, but a simple issue may take only a couple of sessions and complex issues may require more.  

In the initial sessions we will develop a flexible treatment plan with which you are at ease. The frequency of sessions normally decreases over the course of treatment, with a three month follow-up ideal.

•  Where are consultations offered?

We offer consultations at:

Northbridge: Suite 2B, Level 1, 115 Sailors Bay Rd

North Sydney: Suite 6, Level 9, 122 Arthur Street

•  Are after hours appointments available?

Weekday evening appointments are available at North Sydney.

•  How do I make an appointment?

The first consultation may be organized by phone or email.  You do not need a referral to make an appointment.

•  What if I still have questions?

If you still have questions please call us on 1800 768 411. If we aren't available to speak to you immediately, please leave a message.   If you prefer, you may e-mail us at admin@abrighterfuture.com.au

Additional information regarding commonly experienced difficulties and their treatment may be found at the following websites: